Improving Attendance in Statutory Education Essay

Under the Education Act 1996, the Council has a statutory duty to ensure children and young people receive fulltime, efficient education, which is suitable to the age, and ability and any special needs they may have. This is usually through attendance at school. The Education Welfare Service (EWS) is one agency which takes the lead role for the Council in supporting school attendance. It will do this through working with children and families, supporting schools and linking with other agencies including the legal system. The EWS will look at a whole range of ideas for why the children aren’t attending school and will look at solutions for this whether it be legal action or just working closely with all involved for example parents, teachers and the school. On the whole this is an extremely important agency which aims to get children into education and helps work out why they are not in education, however there are negative aspects to the agency as they may have to work closely with social services if the parents aren’t fulfilling there role and legal action may be taken again the parents aren’t fulfilling the responsibility although this is a negative aspect of the agency it is all in place for the overall well being of the child. Police can work with local schools and EWC, by undertaking local patrols to detect truancy and going to local areas where children may hide out. By having the police involved children and parents will be able to understand the severity of truancy and poor school attendance which is a positive outcome. This can then lead on to the Youth Offending Team (YOT) whose staff identifies school attendance issues and work actively to resolve them. The Council will work with agencies such as housing companies, Police, Connexions, YOT and voluntary organisations to develop protocols to identify children without school places. Overall these agencies are all there to help improve attendance in schools and all have the same aims, by working together with the school, agencies and organisiations the schools will be able to have the correct support in place for the children in and out of schools, parents and the teachers. The agencies are able to work out reasons for poor attendance and make sure issues are resolved. These organizations are here for a positive reason and to help children get the best education possible and cutting down on reasons for poor attendance. Explain the role of key individuals in improving whole school attendance. Educational Welfare officers- Once a child is registered at a school, it is the parents legal duty to make sure that the child attends school regularly. The role of Education Welfare Officers is to work closely with schools, children and their parents, and with agencies to make sure this happens. The educational welfare officers will work closely with these people to find out why children arent attending regularly and figure out soloutions to ensure this changes. If the parents fail to cooperate and the child does not return to regular attendance at school, the Education Welfare Service may issue a Fixed Penalty Notice or take legal action. Educational welfare officers can refer cases to other agencies such as social services, educational psychologists and health professionals. Ultimately their main responsibilities is to provide support to the children, the families and the school in all areas whether it to be advice on legal responsibilities, or building relationships between the school and the parents and making sure school attendance is at a maximum, if school attendance is not consistant then the educational welfare officers will look into reasons and solutions for this. Teaching Support Workers- Support teachers are in classrooms to support teachers in what they are trying to achieve, they are also there to help individuals who are in need of support when learning, Support teachers are able to give the individuals in need of help more time and focus to help them through areas of difficulties. Having Teaching supports workers available will therefore mean children will feel supported in weak areas and therefore more progress will be made by children which will also boost confidence. Children who are falling behind or children who do not understand specific areas of what they are being taught can become embarassed and withdrawn whilst lacking confidence this could lead to poor behaviour meaning suspension,exclusion,detention or missing school to avoid feeling embarrassed around peers. Having teaching support workers available will mean weak areas can be taregeted and help provided much quicker than just having one teacher in a classroom. Teaching support workers will be able to have the relevant training and guidance to help identify children who are struggling. These are people who are their to support children with any behaviour or learning needs. Headteachers- Most of the duties of a headteacher is managerial and to make sure the school is running properly whilst also making sure everything necessary is provided for staff and pupils. Head teachers will need to make sure specific training is given to identify children who are struggling, making sure there are policies and procedures in place and followed by staff to prevent bullying and equal opportunities. By making sure the children have the mose valuable expreience possible at school and working with children, parents and other agenicies to make sure everything is in place to keep attendace high, if children are struggling the support teacher are in place, if bullying is happening then this needs to be resolved quickly before the child becomes withdrawnand lacks confidence leading to poor attendance. The head teacher will be able to use educational welfare officers and other agencies to help find ways of improving the school and making sure all areas of a childrens welfare are covered and the child is offered the support needed to enjoy school and attend school attaining the best qualifications possible. Special Educational Coordinators- The Special Educational Needs Co-ordinator (SENCO), in collaboration with the head teacher and governing body, plays a key role in determining the strategic development of the Special Educational Needs (SEN) policy and provision in the school to raise the achievement of children with special educational needs. The SENCO takes day-to-day responsibility for the operation of the policy and co-ordination of the provision made for individual children with special educational needs, working closely with staff, parents and carers and other agencies. By having the special education needs co-ordinator this will mean that full support will be given to children in school meaning the chilldren can work to the maximum and achieve the most out of school with the full support and help from the teachers. This will also mean that children wont be embarrassed because they cannot keep up or understand the work and should hopefully stop the children turning to negative behaviour like missing school. This will enable the school to give the children the best experience possible with the best possible outcomes and increased attendance therefore increasing grades attained by children. Explain strategies that can be used to improve the attendance of individual children and young people and whole school attendance Have an attendance policy in place make sure the children are fully aware of the steps that will be taken in cases of non attendance. Whilst making sure that parents follow the procedure for days that children are of sick. Keep parents involved and build relationships with the parents using head teachers and teachers so that they are aware of any problems that maybe underlying at school at the present time which my result in non-attendance. It is also vital to make parents aware of any positive achievements that their son or daughter has achieved. Support available, makes sure that any children struggling in specific educational areas are identified as quickly as possible so that all relevant support and help can be put in place to help the child in the specified area. The school can work in partnership with the educational welfare officer and the local authority to help target specific areas of need. Use rewards and incentives to encourage attendance and punctuality such as certificates for high attendance and increased incentive for the higher attendance and punctuality as the year progresses. Once a child has been absent from school make sure they reintegrate into the school positively. Making sure teachers check they are ok, provide any missed work and provide a support group making sure this is available to the children if they need to talk-for example counselors. Use attendance checks to keep on top of and monitor all attendance for children this will help to discover any patterns in non attendance and help the school find a solution to this quicker therefore benefiting the children. Raising the profile of attendance so if a child fails to attend sending a letter out to parents straight away to make sure they are aware of this or asking for a reason why there was no attendance if the attendance falls below a certain level. Schools can use newsletters and parents evenings to bring this to parents and children’s attention.

Effective Rhetorical Strategies of Repetition

Effective Rhetorical Strategies of Repetition Care to know how to bore your readers to tears? Repeat yourself. Carelessly, excessively, needlessly, endlessly, repeat yourself. (That tedious strategy is called battology.) Would you like to know how to keep your readers interested? Repeat yourself. Imaginatively, forcefully, thoughtfully, amusingly, repeat yourself. Needless repetition is deadly- no two ways about it. Its the kind of clutter that can put to sleep a circus full of hyperactive children. But not all repetition is bad. Used strategically, repetition can wake our readers up and help them to focus on a key idea- or, at times, even raise a smile. When it came to practicing effective strategies of repetition, rhetoricians in ancient Greece and Rome had a big bag full of tricks, each with a fancy name. Many of these devices appear in our Grammar Rhetoric Glossary. Here are seven common strategies- with some fairly up-to-date examples. Anaphora (pronounced ah-NAF-oh-rah)Repetition of the same word or phrase at the beginning of successive clauses or verses.This memorable device appears most famously throughout Dr. Kings I Have a Dream speech. Early in World War II, Winston Churchill relied on anaphora to inspire the British people: We shall go on to the end, we shall fight in France, we shall fight on the seas and oceans, we shall fight with growing confidence and growing strength in the air, we shall defend our Island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender. Commoratio (pronounced ko mo RAHT see oh)Repetition of an idea several times in different words.If youre a fan of Monty Pythons Flying Circus, you probably recall how John Cleese used commoratio beyond the point of absurdity in the Dead Parrot Sketch: Hes passed on! This parrot is no more! He has ceased to be! Hes expired and gone to meet his maker! Hes a stiff! Bereft of life, he rests in peace! If you hadnt nailed him to the perch hed be pushing up the daisies! His metabolic processes are now history! Hes off the twig! Hes kicked the bucket, hes shuffled off his mortal coil, run down the curtain and joined the bleedin choir invisible! THIS IS AN EX-PARROT! Diacope (pronounced dee-AK-o-pee)Repetition that is broken up by one or more intervening words.Shel Silverstein used diacope in a delightfully dreadful childrens poem called, naturally, Dreadful: Someone ate the baby,Its rather sad to say.Someone ate the babySo she wont be out to play.Well never hear her whiny cryOr have to feel if she is dry.Well never hear her asking, Why?Someone ate the baby. Epimone (pronounced eh-PIM-o-nee)Frequent repetition of a phrase or question; dwelling on a point.One of the best-known examples of epimone is Travis Bickles self-interrogation in the film Taxi Driver (1976): You talkin to me? You talkin to me? You talkin to me? Then who the hell else are you talking . . . you talking to me? Well, Im the only one here. Who . . . do you think youre talking to? Oh yeah? Okay. Epiphora (pronounced ep-i-FOR-ah)Repetition of a word or phrase at the end of several clauses.A week after Hurricane Katrina devastated the Gulf Coast late in the summer of 2005, the president of Jefferson Parish, Aaron Broussard, employed epiphora in an emotional interview with CBS News: Take whatever idiot they have at the top of whatever agency and give me a better idiot. Give me a caring idiot. Give me a sensitive idiot. Just don’t give me the same idiot. Epizeuxis (pronounced ep-uh-ZOOX-sis)Repetition of a word for emphasis (usually with no words in between).This device appears often in song lyrics, as in these opening lines from Ani DiFrancos Back, Back, Back: Back back back in the back of your mindare you learning an angry language,tell me boy boy boy are you tending to your joyor are you just letting it vanquish?Back back back in the dark of your mindwhere the eyes of your demons are gleamingare you mad mad madabout the life you never hadeven when you are dreaming?( from the album To the Teeth , 1999) Polyptoton (pronounced, po-LIP-ti-tun)Repetition of words derived from the same root but with different endings. The poet Robert Frost employed polyptoton in a memorable definition. Love, he wrote, is an irresistible desire to be irresistibly desired. So, if you simply want to bore your readers, go right ahead and repeat yourself needlessly. But if, instead, you want to write something memorable, to inspire your readers or perhaps entertain them, well then, repeat yourself- imaginatively, forcefully, thoughtfully, and strategically.

Definition and management of service quality Essay

Definition and management of service quality - Essay Example According to the manager of the Chesthunt Hotel, service quality is based on the quality, customer satisfaction and identification of customer value as either important or very important or very important. Those companies that have high quality of services as well as goods had higher market share, higher return on investment and asset turnover than companies with perceived low quality.If consumers somehow become better customers -- that is, more knowledgeable, participative, or productive -- the quality of the service experience will likely be enhanced for the customer and the organization. Because it affects those factors, then it certainly affects customer satisfaction, the link of service quality with customer satisfaction, which is, the degree of fit between customer's expectations and perceptions of service.Based on the perception of the manager, customer criteria determine the definition of quality and the variables that affect perceptions of quality. They explained that variab les may change with circumstance, experience, and time. In addition, service providers may influence the variables that drive customer perception to service quality. The perception of the customers may also vary by circumstances, time, and experiences. He also explained that the total perceived value of a service comes from two sources. First, customers perceive value that originates from the service act itself; second, customers perceive value that originates from the quality of the service act. ... On the other hand, quality is much difficult to define as it depends on the perception of the consumer. Basically it is defined in terms of being transcendent, customer led, or value led. The provision of quality customer service is a multi-faceted concept as a number of factors must be met by the hotel in order to achieve it. To integrate quality in service provision, it is important that the hotel has the right skills, resources and values. As quality customer service is influenced by various factors, the involvement of both hotel management and the employees must be present; in the case of Chesthunt it has been made clear that training alone is not sufficient for service quality (Ghobadian,Speller and Jones, 1994,p. 43). The commitment, leadership and adaptability of the management towards change are also important for quality service. The values and skills of the employees on the other hand, must be prioritized as well. They must be given enough empowerment to contribute effectively towards customer satisfaction. The importance of quality in customer service has been recognized by Chesthunt hotel. The management of Chesthunt hotel have applied prioritized quality in customer services, resulting to positive business outcome. Customer satisfaction, loyalty, employee satisfaction and profit growth are some of the main advantages of this business practice. In order to cope with the present business challenges, Chesthunt hotel have implemented different strategies that will enhance their respective customer services. Consumer studies, trainings and application of information technology are some examples of the most commonly used strategies for customer services. Service delivery

Cultural Anthropology Essay Example | Topics and Well Written Essays - 500 words - 2

Cultural Anthropology - Essay Example Primarily, this entails how diverse people having varied cultures and know how can effectively work together and make an effective Corporation. Additionally, it may also involve acknowledgement, appreciating and integrating diverse cultural facets in delivering the intended services, for instance in schools or other service industries. Consequently, make an individual possess high cultural competence skills and practices that will guarantee one to deliver even excellently beyond the set expectations (IFTF). Normally, this relies on varied skills, which a person ought to adopt while in a working environment besides intermingling with other individuals having diverse cultures. Some of the competence skills encompass: A person should have the capacity to adapt and deliver as required in diverse working settings. Mainly, this calls for an individual to respond appropriately to changing circumstances and possess the ability to sense new contexts besides overcoming linguistic challenges. Studies they contend that, an intelligent and innovative group encompasses a combination of diverse ages, skills, and disciplines emanating from varied people (IFTF). Therefore, this will enable in operating effectively regardless of the new cultures that constitute the working environment. It is the ability of an employee to assess and understand the emotions of fellow workmates within their working environment. This is evident with individuals looking for cultivate trust among the people whom they are collaborating with especially in place of work as they undertake diverse projects (IFTF). Owing to the present challenges that are complex, they do require multifaceted solutions to attain the intended targets. Hence, an individual needs to have expansive knowledge that comprises one’s fields. This shuns involvements of numerous personnel, which forces the firm to hire external expertise to solve certain cases that none of their employees